WordPress Support for Website Owners

Even if you’re NOT a Freelancer or Agency, we can still help! Mantis has individual support plans too!

What can we do for you

  • Maintenance
  • Website Support
  • ecommerce
  • Migrations
  • Hack Recovery

Individual Support Plans

Many of our clients are business owners that don’t have the time or technical skills required to maintain their website.

Additionally, spending the time trying troubleshoot and fix website errors and issues takes your focus away from growing your business. And generating revenue.

You’ve got more important things to focus on!

When you join Mantis and subscribe to our support plans, you get the equivalent of a full time developer watching over your website 24/7.

In fact, you get a whole team of developers ready to assist when you need help. 

You won’t find a full time developer willing to do what we can do for $80 to $120 per month per site!

Daily Backups

Every day we do a complete backup of every site, stored on a secure server. Just in case!

Rocksolid Security

We've partnered with Sucuri's Website Security to lock down every website. It's hacker proof!

WordPress Updates

We update WordPress, plugins, and themes as soon as an update is available.

US-Based Help

All of our techs are WordPress experts with great grammar. And their number one goal is to be awesome at solving your clients problems!

0
4.5/5
"I was so pleased with my first experience. The support staff is extremely friendly and very talented. They went above and beyond to fix my problem!"
Nancy
Business Site Owner

Website Support Plans and Pricing

These plans are billed monthly and are per site. No long term commitment required. Cancel anytime. No setup fees.

Essentials

Maintenance for the budget business.
$ 40
/site/mo
  • Daily Backups
  • WordPress Updates
  • Theme & Plugin Updates
  • Security Scans
  • Uptime Monitoring
  • Connected Google Account
  • SPAM & Revision Cleanup
  • Monthly Reports

Ultimate

Recommended for advanced business websites.
$ 120
/site/mo
  • Everything in Essentials
  • 20 Small Jobs for 1 Site
  • 24hr Email/Chat Support
  • Database Optimization
  • Performance Reviews
  • Security Firewall
  • Weekly Reports

Deluxe

Ideal for simple business websites.
$ 80
/site/mo
  • Everything in Essentials
  • 6 Small Jobs for 1 Site
  • 24hr Email/Chat Support
  • Database Optimization
  • Performance Reviews
  • Weekly Reports

Don't need monthly support? Order a One Time Fix.

Many of our clients start with a One Time Fix, but find themselves joining our support plans after their experience working with our team.

Frequently Asked Questions

Do I have to have a WordPress website ?

Yes. Mantis only supports websites build with WordPress. If you’d like to convert your site to WordPress be sure to reach out, we can do that for you!

Do you do content changes ?

We do NOT do content changes. Our services are for those technical issues, or those difficult changes that require a little bit of coding.

Can I pay annually instead of monthly ?

Yes. All of our service plans can be paid for annually. Please review our refund policy before making a final decision.

How do I submit a ticket ?

You can send email directly to [email protected] or use the blue support icon on our website to create a ticket or use live chat!

What does 24/7 support really mean ?

Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we can call in a developer for extra help.

Why don't you provide unlimited support ?

Since we don’t provide content changes and focus on those tech issues and writing code, our clients don’t have a need for “Unlimited” support.

Got Pre-Sale Questions?

Send An Email

Just click the support icon to the right and select “Message”.

Start A New Chat

Just click the support icon to the right and select “Chat”.