Last Updated: November 25, 2025
WP Mantis LLC (“WP Mantis,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wpmantis.com or use our services.
By using our website, you agree to the terms described in this WP Mantis Privacy Policy.
Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Name
- Email address
- Billing information (when purchasing services)
- Support inquiries
- Form submissions
- Any information you voluntarily share with us
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain data, such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on each page
- Referring website
- General location based on IP
- Cookies and tracking technologies (see Section 7)
This data is primarily collected through Usermaven, our analytics platform.
How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing our services
- Responding to support requests
- Sending transactional messages
- Website analytics and improvements
- Preventing fraud and security threats
- Complying with legal obligations
- Marketing (only if you opt in)
We do not sell or rent personal information.
How We Share Information
We may share your information with:
- Service providers who help operate our website (hosting, analytics, email delivery, payment processors)
- Legal authorities, if required to comply with law or protect our rights
- Third parties with your explicit consent
We do not sell personal information or share it for cross-context behavioral advertising.
Data Retention
We keep personal information only as long as necessary for:
- The purpose it was collected
- Business or tax record requirements
- Legal compliance
Typical retention periods:
- Support data: up to 24 months
- Billing, invoices, and account records: up to 7 years (tax compliance)
- Analytics data: based on Usermaven’s retention settings
International Visitors
Although WP Mantis is a U.S.-based business serving U.S. customers primarily, international users may access our website.
By using our site from outside the United States, you acknowledge that your information will be processed and stored in the United States, where data protection laws may differ from those in your country.
Your Privacy Rights
6.1 U.S. Residents
Depending on your state, you may have rights to:
- Access your personal information
- Request deletion
- Correct inaccuracies
- Opt out of certain data uses
To submit a request, email: he***@******is.com
6.2 EU/EEA & UK (GDPR/UK-GDPR)
If you are located in the EU or UK, you have the right to:
- Access the data we hold about you
- Request correction or deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time (when consent is the legal basis)
To exercise these rights, email: he***@******is.com
We process international visitor data based on:
- Legitimate interest (website analytics, security)
- Performance of a contract
- Consent (where applicable, e.g., cookie preferences)
Cookies & Tracking Technologies
WP Mantis uses cookies and similar technologies to improve website functionality, analyze usage, and enhance your experience.
7.1 Cookie Categories
Essential Cookies
Required for the website to function (security, server performance, login forms). These cannot be disabled.
Analytics Cookies
Used to analyze site usage and improve performance. We use Usermaven to collect information such as page views, device data, and traffic patterns.
Functional Cookies
Enhance usability (remembering preferences, form data, etc.).
Marketing Cookies
We do not currently use marketing or advertising cookies. If we begin using them in the future, this policy will be updated and users will be able to opt in or out.
7.2 Cookie Choices & Control
You can manage cookies at any time by:
- Adjusting your browser settings to block or delete cookies
- Using built-in browser tools (e.g., Safari, Chrome, Firefox)
- Using our optional cookie controls (if available)
For analytics cookies, you may opt out by emailing us at su*****@******is.com.
Third-Party Service Providers
We may use trusted third parties to operate our website and services, including:
- Google Cloud / Hosting providers
- Email service providers
- Payment processors (Stripe, etc.)
- Usermaven (analytics)
Each third-party provider is contractually required to protect your data and may process information only as needed to provide their services.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission over the internet is 100% secure. You use our site and services at your own risk.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from children.
If you believe a child has provided personal information, contact us and we will remove it.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Accessibility
WP Mantis is committed to maintaining an accessible website aligned with WCAG standards. If you encounter accessibility barriers or need assistance, contact us at:
he***@******is.com
Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the page reflects the most recent revision.
Contact Us
For any privacy-related requests or questions:
WP Mantis LLC
Email: su*****@******is.com