WordPress Support Services

Fully Managed WordPress Website Maintenance Services

Our WordPress Support Services are designed to give you peace of mind. Our team will watch over your site 24/7. With WP Mantis you get the equivalent of a full-time developer maintaining and supporting your site for a fraction of the cost.

Whether you need ongoing support or just a one-time fix, WP Mantis has a product that is right for you.

No long-term contracts. Cancel anytime. All transactions are in US dollars.

The core of what we do…

Secure

It’s important your WordPress site is secured by a firewall and scanned daily for potential vulnerabilities.

Support

If you don’t have the time or know-how to fix your WordPress site, our team is always ready to help.

Maintain

Most issues can be prevented with regular care and attention, we keep your WordPress site healthy.

Our Services

Backup / Restore

Security Monitor

Software Updates

Performance Monitoring

Website Optimization

Website Migration

Uptime Monitoring

Comment Management

Done-for-you Support

Website Hack Recovery

Monthly WordPress Care Plans

Maintain

Standard WP Maintenance

$69/month/site

Weekly Backups

Monthly WP Updates

Security Monitoring

Uptime Monitoring

Monthly Reports

WordPress Maintenance

Maintain Plan Monthly

Subtotal $69.00

Total Due Today: $69.00

Recurring payment $69.00 every 1 month

Complete

WP Site Security & Support

$169/month/site

Everything From Maintain

12 Small Tasks

Daily Backups

Security Firewall

Weekly Reports

WP Mantis Complete Support

Complete Plan Monthly

Subtotal $169.00

Total due $169.00

Recurring amount $169.00 every 1 month

advanced

WP Sites w/ Commerce & Membership

$249/month/site

Everything From Complete

Daily Backups (every 6hrs)

Sales Monitoring

User Activity Tracking

Weekly Reports

Advanced Website Support

Advanced Plan Monthly

Subtotal $249.00

Total due $249.00

Recurring amount $249.00 every 1 month

When subscribing to a Support Plan you are agreeing to our Terms of Service. Auto renews monthly at the current price. Cancel anytime. Refund policy applies. *Website building is not included in any support plan.

Got Questions?

Do I have to have a WordPress website?

Yes. Mantis only supports websites built with WordPress. If you’d like to convert your site to WordPress be sure to reach out, we can do that for you!

How does the refund work?

If we can’t fix* your site, or your request does not fall within our Scope of Support for the One Time Fix service, we will refund 100% of your money.

How long will it take for you to fix my site?

When you order a One Time Fix, typically respond to your ticket within 12-24 hours. Once your ticket is assigned to one of our support techs, it can take 24-48 hours to complete your request.

Do you do content changes?

Yes. We will make <strong>minor</strong> content updates and changes. The best use of our services, and the biggest ROI, comes from our ability to help take care of those technical issues you can’t resolve on your own.

What does 24/7 support really mean?

Most jobs are completed Monday to Friday, during business hours. However, because our team is distributed and working in different time zones, we are usually able to handle requests around the clock.

Do you have any discounts?

Sometimes we do! If you subscribe to The Mantis Report, we will send you a coupon for $10 off your first One Time Fix order.

I just need help with one issue, I don’t need a support subscription, can you still help?

Absolutely we can! WP Mantis offers a One Time Fix service that allows you to pay for help with an individual task.

You can order this one-time service risk-free. If we’re unable to fix your site, we’ll refund 100% of your money.