Order Your One Time Fix – $89
This service is designed to give you quick access to a developer in times of an emergency or when you’re just out of options. Our team will prioritize your request to have things resolved within 24 hours.
You can order this one-time service RISK-FREE. If we’re unable to fix your site, we’ll refund 100% of your money.
The fee is $89USD and covers one fix. A fix is a task that can be completed by our team within 30-60 minutes. It can be a plugin update, content change, or fixing most technical issues.
These are the most commonly requested One Time Fixes
These common requests do not represent the only reasons to use this One Time Fix service. You can order a One Time Fix for any of the covered issues/requests listed in our Scope of Support.
Update Failed Message
Plugin / Theme Conflicts
Page Builder Issues
Critical Error / Fatal Error
Trial Run of WP Mantis Services
Do I have to have a WordPress website?
Yes. Mantis only supports websites built with WordPress. If you’d like to convert your site to WordPress be sure to reach out, we can do that for you!
How does the refund work?
If we can’t fix* your site, or your request does not fall within our Scope of Support for the One Time Fix service, we will refund 100% of your money.
How long will it take for you to fix my site?
When you order a One Time Fix, typically respond to your ticket within 12-24 hours. Once your ticket is assigned to one of our support techs, it can take 24-48 hours to complete your request.
Do you do content changes?
Yes. We will make <strong>minor</strong> content updates and changes. The best use of our services, and the biggest ROI, comes from our ability to help take care of those technical issues you can’t resolve on your own.
What does 24/7 support really mean?
Most jobs are completed Monday to Friday, during business hours. However, because our team is distributed and working in different time zones, we are usually able to handle requests around the clock.
Do you have any discounts?
Sometimes we do! If you subscribe to The Mantis Report, we will send you a coupon for $10 off your first One Time Fix order.
Interested in ongoing support? You can always sign up for one of our monthly care packages…
WP Mantis offers ongoing maintenance and support subscription services that are ideal for any type of WordPress website.
No long-term contracts. Cancel anytime. All transactions are in US dollars.