Your Digital Property Management Team for WordPress Support

Proactive care, expert oversight, and responsive support, keeping your digital property stable, secure, and revenue-ready.

Your website is more than code; it’s an asset that drives your business every day. Our Support Plan gives you direct access to a team that manages WordPress like property managers handle valuable real estate: with preventive maintenance, constant monitoring, and rapid response when issues arise.

We handle the risks, protect your uptime, and ensure your site runs flawlessly so you can focus on growth, not glitches.

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wordpress support team

“Before working with WP Mantis, I was constantly worried about site errors or updates breaking something. Now I have total peace of mind knowing their team is watching over everything. Our site runs faster, our forms convert better, and support requests are handled quickly.”

James P

James P.

Complete Plan Customer

How We Keep Your WordPress Site Running Smoothly

Proactive care, expert support, and real accountability. Built for business-critical websites.

Proactive Site Management

We don’t wait for problems to appear; we anticipate them. Our team monitors uptime, security, and performance daily to ensure your website stays fast, stable, and free of technical disruptions that could cost you customers or revenue.

Key Benefits:

Continuous monitoring and routine maintenance

Early detection of issues before they cause downtime

Preventive updates and checks to reduce risk

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WordPress Update Support

Fast, Reliable Support

When something goes wrong, we act fast. Whether it’s a plugin conflict, checkout issue, or form malfunction, our WordPress experts handle every fix with precision so your site is back to normal in hours, not days.

Key Benefits:

Priority response from real WordPress professionals

Issue resolution is typically within 24 hours

Clear communication every step of the way

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Email Support

Expert Oversight & Guidance

You’re never left guessing what’s happening behind the scenes. From performance recommendations to security insights, our team gives you clear visibility into your website’s health, empowering you to make smarter decisions for your business.

Key Benefits:

Weekly health and performance insights

Transparent reporting on what’s been done and why

Trusted partnership focused on long-term stability

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Choose the Right Level of Management for Your Digital Property

From basic maintenance to complete WordPress site management, our plans provide the right balance of reliability, protection, and expert support.

Pay annually and get two months free!

Maintain Care

$69

/ month / site

Keep your WordPress site healthy, secure, and up to date with essential, hands-off maintenance.

Daily Backups

Weekly or As-Needed Updates

Security Monitoring

24/7 Uptime Monitoring

Analytics Integration

Ideal for: Small businesses and brochure-style sites that only need routine maintenance, no content edits or active support.

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Questions?

Most Popular

Complete Care

$179

/ month / site

Full-service WordPress management with hands-on support and monitoring.

Everything in Maintain

Content Edits

Technical Support

Advanced Security Monitoring

Speed Optimization

Activity Tracking

Conversion Monitoring

Ideal for: Service businesses, professional firms, and lead-generation websites that can’t afford downtime.

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Questions?

Advanced Care

$299

/ month / site

Built for sites that demand flawless performance, transactional reliability, and zero downtime.

Everything in Complete

Backups Every 6 Hours

Priority Response

Safe Updates on Staging

Sales & Transaction Monitoring

Ideal for: eCommerce, membership, and enterprise-level websites requiring advanced care and guaranteed availability.

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Questions?

Maintain Care

$662

/ year / site

Keep your WordPress site healthy, secure, and up to date with essential, hands-off maintenance.

Daily Backups

Weekly or As-Needed Updates

Security Monitoring

24/7 Uptime Monitoring

Analytics Integration

Ideal for: Small businesses and brochure-style sites that only need routine maintenance, no content edits or active support.

Get Started

Questions?

Most Popular

Complete Care

$1718

/ year / site

Full-service WordPress management with hands-on support and monitoring.

Everything in Maintain

Content Edits

Technical Support

Advanced Security Monitoring

Speed Optimization

Activity Tracking

Conversion Monitoring

Ideal for: Service businesses, professional firms, and lead-generation websites that can’t afford downtime.

Get Started

Questions?

Advanced Care

$2870

/ year / site

Built for sites that demand flawless performance, transactional reliability, and zero downtime.

Everything in Complete

Backups Every 6 Hours

Priority Response

Safe Updates on Staging

Sales & Transaction Monitoring

Ideal for: eCommerce, membership, and enterprise-level websites requiring advanced care and guaranteed availability.

Get Started

Questions?

What Every WP Mantis Plan Includes

A higher standard of WordPress care, built into every level of service.

No matter which plan you choose, you get more than maintenance. You get a professional management team dedicated to keeping your digital property stable, secure, and performing at its best.

Expert WordPress Developers

Every site we manage is handled by experienced WordPress professionals, never generic IT staff or outsourced support. You’ll have a team that understands plugin architecture, hosting environments, and business-critical workflows, ensuring every task is completed with precision.

As-Needed Updates

We don’t just update on a schedule, we update when it matters. If a plugin vulnerability or critical patch is released, we apply it immediately and test it for compatibility, keeping your site protected without waiting for the next cycle.

Clear Reports & Communication

You’ll always know what’s happening behind the scenes. Every plan includes regular reports detailing updates, uptime, security status, and recent changes, paired with plain-English explanations so you never feel left in the dark.

24/7 Monitoring & Automated Alerts

All plans include continuous security and uptime monitoring. If something goes wrong—whether it’s downtime, a vulnerability, or a failed update—our team is alerted instantly so we can take action before it impacts your customers.

Frequently Asked Questions

Clear answers about how we manage, maintain, and protect your WordPress site.

How do I get started with my WP Mantis plan?

Choose the plan that fits your business and complete your order online, we’ll take it from there. After signup, you’ll receive an onboarding form where we collect secure access details and any immediate priorities. Within 24 hours, your site will be connected to our management system and your first backup and audit will be completed.

Do you offer phone support?

We do not provide phone-based support. Our process is optimized for email and live chat, allowing us to respond faster, keep a detailed record of every request, and route your issue directly to the right WordPress expert without unnecessary delays.

How many sites does each plan cover?

Each plan covers one WordPress installation (one domain). If you manage multiple websites, we can offer discounted rates for multi-site management, just contact our team for a customized quote.

Do you manage WordPress Multisite networks?

Yes, but Multisite environments often require additional configuration and care. We’ll review your setup and provide a tailored quote to ensure your entire network runs smoothly under our management system.

Do you manage WooCommerce or membership websites?

Yes — that’s exactly what our Advanced Care Plan is designed for. It includes high-frequency backups, transaction monitoring, and safe updates on staging to protect customer data, memberships, and checkout processes.

What’s included in “support tasks” and “content edits”?

Support tasks cover troubleshooting, plugin adjustments, or small fixes. Content edits include text or image updates, layout tweaks, and minor styling changes. Larger development projects, custom coding, or new page builds are not included but can be quoted separately.

What’s the difference between maintenance and support?

Maintenance keeps your site running, support keeps it improving. Our Maintain Plan covers routine updates, backups, and monitoring. Our Complete Care and Advanced Care plans include hands-on help from our expert developers for edits, fixes, and optimization.

Do you work with any hosting provider?

Yes. We work with most major WordPress hosts including WP Engine, SiteGround, Flywheel, Cloudways, xCloud, and others. We’ll assess your hosting environment during onboarding and make recommendations if we identify any performance or security risks.

What does “as-needed updates” mean?

We don’t wait for a weekly schedule to protect your site. If a plugin vulnerability, critical patch, or WordPress core update is released, our team applies it immediately, testing for compatibility before it goes live.

Can I upgrade, downgrade, or cancel my plan?

Absolutely. You can change or cancel your plan anytime with no long-term contracts. If you switch plans mid-cycle, we’ll adjust your billing automatically and ensure a seamless transition.

Do you offer annual plans or discounts?

Yes. Clients who pay annually receive two months free as part of our commitment to long-term website stability and partnership.

Do you handle site migrations or rebuilds?

Yes, we offer one-time migration and development services outside of our care plans.

How long does onboarding take?

Most sites are fully onboarded within 24 hours, but you don’t have to wait if you have an emergency and need help now.

Your Website Deserves More Than Reactive Support

Partner with a team that manages your digital property with foresight, care, and accountability.

Your business depends on a stable, high-performing website and we make sure it stays that way.
From proactive monitoring to fast expert response, WP Mantis acts as your digital property management team, safeguarding your website and your reputation around the clock.

Whether you’re ready to upgrade your ongoing care or need help managing a growing site, we’ll tailor the right plan to your needs.

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