With our WordPress Support plans, it’s like having your own developer on call. Taking care of all the technical stuff all the time, so you can focus on your business.
Choose a monthly plan that fits your needs
Ultimate
Using your website for business and revenue.
$120.00/mo
Using your website for business and revenue.
$120.00/mo
- 20 small jobs for 1 site
- Detailed notes for every job
- 24 hour email/chat support
- Security Firewall
- Daily security scans
- Malware cleanup
- Uptime monitoring
- Daily offsite backups
- WordPress updates
- Plugin updates
- Theme updates
- SPAM and revisions cleanup
- Database optimization
- Performance reviews
- Weekly reports
- No Contract. Cancel Anytime.
12 to 24 Hour Response Time
Deluxe
Want peace of mind and need occasional support.
$80.00/mo
Want peace of mind and need occasional support.
$80.00/mo
- 6 small jobs for 1 site
- Detailed notes for every job
- 24 hour email/chat support
Security Firewall- Daily security scans
Malware cleanup- Uptime monitoring
- Daily offsite backups
- WordPress updates
- Plugin updates
- Theme updates
- SPAM and revisions cleanup
- Database optimization
Performance reviewsWeeklyMonthly reports- No Contract. Cancel Anytime.
12 to 24 Hour Response Time
Don’t need regular WordPress support? Order a One Time Fix for $79 here.
When subscribing to a Support Plan you are agreeing to our Terms of Service.
FAQ
Will you support more than one site?
Our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.This sounds too good to be true… how can you provide unlimited support for monthly clients?
We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the limits.What does 24/7 support mean?
Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we can call in a myWPGeek developer for extra help.I’m thinking about signing up… when will you solve my problem?
First, we need to check your details and activate your account. Once that is done, you are welcome to submit your first job. We aim to start working on solving your problem on the same day you sign up.
Our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.This sounds too good to be true… how can you provide unlimited support for monthly clients?
We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the limits.What does 24/7 support mean?
Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we can call in a myWPGeek developer for extra help.I’m thinking about signing up… when will you solve my problem?
First, we need to check your details and activate your account. Once that is done, you are welcome to submit your first job. We aim to start working on solving your problem on the same day you sign up.
How long does a task take to complete?
We complete tasks within 1-2 business days, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.Can you help me with a specific job?
Here’s a short list of jobs we can help with. If you can’t find your specific job on this list or are still unsure of whether we can help, use Live Chat below and we’ll be happy to help you.Are there limits to the tasks myWPGeek will do?
To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope for our support plan subscriptions.I want to white label your service. Is this OK?
Yes, we love to work with other developers, website builders, designers, and hosting providers that want to extend their support and be able to do more for their customers. To learn more, click here.
We complete tasks within 1-2 business days, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.Can you help me with a specific job?
Here’s a short list of jobs we can help with. If you can’t find your specific job on this list or are still unsure of whether we can help, use Live Chat below and we’ll be happy to help you.Are there limits to the tasks myWPGeek will do?
To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope for our support plan subscriptions.I want to white label your service. Is this OK?
Yes, we love to work with other developers, website builders, designers, and hosting providers that want to extend their support and be able to do more for their customers. To learn more, click here.
