Privacy Policy
What we collect, why we collect it, who we share it with, and how long we keep it.
November 25, 2025
November 25, 2025
Current
About 7 minutes
We do not sell or rent personal information, and we do not share it for cross-context advertising.
You give us your name, email, billing details, and what you put in a form or a support request.
Page visits are measured with Usermaven: browser, device, pages, and a general location from your IP address.
Support records are kept up to 24 months. Billing records are kept up to 7 years.
To access, correct, or delete your information, email [email protected].
This summary is here to help you read the document. It is not the policy. The numbered sections below are.
WP Mantis LLC (“WP Mantis,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wpmantis.com or use our services. By using our website, you agree to the terms described here.
Information we collect
We collect information in the following ways.
1.1 Information you provide
Name
Email address
Billing information, when you purchase services
Support inquiries
Form submissions
Any information you voluntarily share with us
1.2 Information collected automatically
When you visit our website, we automatically collect certain data, such as:
IP address
Browser type and version
Device type
Pages visited
Time spent on each page
Referring website
General location based on IP address
Cookies and tracking technologies, described in Section 07
This data is primarily collected through Usermaven, our analytics platform.
How we use your information
We use the information we collect for purposes including:
Providing and managing our services
Responding to support requests
Sending transactional messages
Website analytics and improvements
Preventing fraud and security threats
Complying with legal obligations
Marketing, only if you opt in
We do not sell or rent personal information.
How we share information
We may share your information with:
Service providers who help operate our website, including hosting, analytics, email delivery, and payment processors
Legal authorities, if required to comply with law or to protect our rights
Third parties, with your explicit consent
We do not sell personal information or share it for cross-context behavioral advertising.
How long we keep it
We keep personal information only as long as necessary for the purpose it was collected, for business or tax record requirements, and for legal compliance.
Typical retention periods:
Support data: up to 24 months
Billing, invoices, and account records: up to 7 years, for tax compliance
Analytics data: based on Usermaven’s retention settings
International visitors
Although WP Mantis is a U.S.-based business serving U.S. customers primarily, international users may access our website.
By using our site from outside the United States, you acknowledge that your information will be processed and stored in the United States, where data protection laws may differ from those in your country.
Your privacy rights
6.1 U.S. residents
Depending on your state, you may have rights to access your personal information, request deletion, correct inaccuracies, and opt out of certain data uses.
6.2 EU, EEA, and UK
If you are located in the EU or UK, you have the right to access the data we hold about you, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent at any time when consent is the legal basis.
We process international visitor data based on legitimate interest for website analytics and security, performance of a contract, and consent where it applies, such as cookie preferences.
Cookies and tracking
WP Mantis uses cookies and similar technologies to improve website functionality, analyze usage, and enhance your experience.
7.1 Cookie categories
Essential cookies are required for the website to function, including security, server performance, and login forms. These cannot be disabled.
Analytics cookies are used to analyze site usage and improve performance. We use Usermaven to collect information such as page views, device data, and traffic patterns.
Functional cookies enhance usability, such as remembering preferences and form data.
We do not currently use marketing or advertising cookies. If we begin using them, this policy will be updated and you will be able to opt in or out.
7.2 Cookie choices
You can manage cookies by adjusting your browser settings to block or delete them, by using the tools built into Safari, Chrome, or Firefox, and by using our optional cookie controls when they are available.
Service providers
We may use trusted third parties to operate our website and services, including:
Google Cloud and other hosting providers
Email service providers
Payment processors, including Stripe
Usermaven, for analytics
Each third-party provider is contractually required to protect your data and may process information only as needed to provide their services.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
No method of transmission over the internet is 100% secure. You use our site and services at your own risk.
Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect data from children.
If you believe a child has provided personal information, contact us and we will remove it.
Links to other websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Accessibility
Updates to this policy
We may update this Privacy Policy from time to time. The Last updated date at the top of this page reflects the most recent revision.
Contact
For any privacy-related request or question, contact WP Mantis LLC.
WP Mantis LLC, PO Box 2151, Queen Creek, AZ 85142
A question about your information?
Email us and we will tell you what we hold and how to change it.
Terms of service
The agreement behind every service
Privacy policy
What we collect, why, and how long we keep it
You are hereScope of support
What is covered, and what is not
Accessibility statement
Our standard and how to report a barrier
Affiliate disclaimer
Where we earn a commission, and where we do not