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HubSpot Live Chat

Free live chat and a chatbot builder for your website, with every conversation saved in HubSpot’s free CRM.

Free plan

Start free

What it does

HubSpot’s free live chat puts a chat box on your website so visitors can reach you while they’re on the page. It includes a chatbot builder you can set up without code.

Every chat is saved to a shared inbox and to the contact’s record in HubSpot’s free CRM, so anyone on your team can see the history before replying. You can get notifications and answer from Slack or the HubSpot mobile app.

It’s free with no credit card, and the free version doesn’t expire. When you need funnels, texting and deeper automation, HighLevel is the step up we recommend.

Key features

  • Live chat widget for your website
  • Chatbot builder, no coding needed
  • Shared inbox for every conversation
  • Chats saved to contact records in the free CRM
  • Reply from Slack or the HubSpot mobile app
  • Free, no credit card, and it doesn’t expire

Good for

Quote requests

Answer visitors while they’re deciding.

After-hours questions

A chatbot collects details until you’re back.

Questions

Is it really free?

Yes. HubSpot’s live chat and chatbot builder are free with no credit card, and the free version doesn’t expire.

Can I answer chats from my phone?

Yes, in the HubSpot mobile app, or from Slack with HubSpot’s free Slack integration.

More live chat & support tools

Rather not wire it up yourself?

We build the site and connect the tools.

On a Growth Plan we set up your booking, forms, email and chat so they work together with your website, then keep it all running.