Using WordPress as a solution in your business? You’re in the software business, but do you support it?

You’re in the software business! That’s what I realized a few years ago after spending a decade building service businesses around WordPress. While it’s true, I didn’t actually “create” WordPress, because it’s open source, and I’m introducing it to my clients, it’s now my responsibility to provide some level of support for that software. You … Read more

The Consulting Theory for Web Professionals

I believe the number one mistake you could make, in this business, is to position yourself as a “Freelancer”. I found that there is a bit of a stigma associate with the term freelancer. In today’s world of outsourcing through sites like and, people go there with the mentality that they can get … Read more

Tips for Starting a WordPress Support Business

When I started in the web development industry, 7+ years ago, providing clients with support and maintenance services was a lot of work. And beyond the amount of work, it was hard to get clients to appreciate the value enough to pay a price that made the work worth it. I sometimes hoped they would get … Read more

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